Attending an Event - Amenities

At McCormick Place, we offer a full array of services and amenities to ensure your attendees a satisfying and welcoming visit. We offer much more than food and internet services. From ATMs to shoeshines, we make every attempt to accommodate visitors and attendees. The following information provides a general overview of what is available.

In addition, our Guest Services Brochure will provide a reference map of service locations.

ATM Machines
Cash machines are available in each building: South Level 2.5 in the Convenience Center; North Level 2, near McDonalds; West Level 1 near the Transportation Center and Lakeside Level 2, near the Arie Crown Theater box office. All cash machines accept American Express, VISA, Master Card, Cirrus and Plus.

Bicycles
Bike racks are located at Gate 3 of the South Building (on Martin Luther King Drive), at Gate 40 of the West Building (on Indiana Avenue), at Gate 38 of Lakeside Center and on the walkway beside the sky bridge connecting the South Building and Lakeside Center (East Building). Bicycle racks are provided to accommodate our visitors. McCormick Place is not responsible for bikes left unattended.

Business Center
McCormick Place is proud to offer the convenience of providing the services of FedEx Office to our guests.

Full-service digital color and black and white copying and printing of on-site badges, fliers and other materials.

Computer rentals and laptop docking stations.

Document finishing services such as binding, collating, cutting, folding or stapling.

Presentation services that include production of high-quality mounted boards, posters, banners and bound presentations.

FedEx Express® U.S. Package Services

FedEx Ground®

www.fedex.com/us/officeprint/conventions/locations/Chicago.html

FedEx Office is located on level 2.5 of the Grand Concourse in the South Building. It is open Monday Through Friday, 8:30 AM until 5:00 PM. Satellite stores are also located on Level 2 in the North Building, Level 2 in the West Building and Level 2 in Lakeside Center. These are open based on event activity in the facility.

Coat Check
For your convenience, coat check service is provided for most shows and is located according to the specific event schedule. Permanent coat checks areas are located at Gate 4 in the South Building and at the Transportation Center in the West Building.

First Aid
McCormick Place provides wheelchair-accessible first aid stations in each building. They are operated and staffed by licensed medical professionals. Stations are fully-equipped and include automated external defibrillators (AEDs) to respond to life-threatening occurrences.

Hours of operation and location are based on event activity in the facility.

Gift Shop
We maintain three gift shops featuring a fine line of Chicago sports apparel and souvenirs, Illinois lottery tickets and an extensive line of sundries ranging from film or disposable cameras to post cards and over the counter medications.

The main Gift Shop is located on Level 2.5 of the Grand Concourse. Standard hours of operation are Monday through Friday, 8:30 AM until 5:00 PM. Satellite shops are located on Level 2 of the North Building, Level 2 of the West Building and on Level 2 of the Lakeside Center. These shops are open based on event activity in the facility.
Information Desks
The Information Desks at McCormick Place are the checkpoints for information about events in the facility and available McCormick Place services. Desks are located in the South Building, Level 1. West Building on Levels 1 and 3 and in Lakeside Center on Level 3.

Infant Nursing Area
The First Aid Office located on Level 2.5 of the Grand Concourse in the South Building and on Level 1 in the West Building is setup to provide a private area for infant nursing.

Internet
McCormick Place is pleased to offer Internet and networking services to event organizers and their exhibitors.
WIFI is complimentary throughout the complex including its exhibit halls, meeting rooms and public spaces.

Relaxation Stations
Offering upper-body massage, visitors can take a few minutes to unwind from their hectic schedules during events. Sessions run between 10 and 30 minutes. Permanent stations are located in the Grand Concourse on Level 2.5 and in Lakeside on Level 2.

Shoe Shine Service
A permanent service area is located on Level 2.5 in the Grand Concourse. Satellite locations are set up based on event activity and public space availability. Both drop-off and as-you-wait service is available.

U.S. Mailbox and Postage
Postage stamps can be purchased in all Business Centers. Mailboxes are located near the Business Centers in the South and West Buildings.

Visitor Information Center
Information brochure displays from the Chicago Convention and Tourism Bureau are available in the South Building, Level 1 at Gate 4 and on Level 2.5 near the Business Center, in the North Building, Level 2 near the Gift Shop, in the West Building, Level 1 at the Transportation Center and in Lakeside Center on Level 2.

Visitors with Disabilities
Wheelchairs, scooters, information booths, designated parking, TDD telephones and other services are available for visitors with disabilities. For wheelchair/electric scooter rental contact our service partner Scootaround, Inc. at 888-441-7575 or by visiting their website at www.scootaround.com/rentals/m/mccormickplace to reserve in advance. Onsite rental may be available, depending on event schedules.

24-Hour Convenience Center
Located on the 2.5 Level of the Grand Concourse and on Level 2 of the Central Concourse, these Centers provide vending machines for the following services:

Lap Top Hookups
Hi-Speed Workstations
Self-Service photocopier
Laser Printer
Self-Service FAX

Internet Access
U. S. Stamps
ATM
Prepaid Phone Cards

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