McCormick Place strives to create the best possible experience for every guest, every time. Should you or someone from your organization require assistance while attending an event at McCormick Place, the following amenities may assist your team during their visit.
• For scooter and wheelchair rentals, please visit our in-house provider Scootaround.
• For questions, please visit our support page.
Trained service animals are welcome at McCormick Place.
Assisted Hearing Devices
TTY Phone access is available at the Security Command Center located in the North Building on Level 1. For more information, call our TTY number at 312-791-6505. Assisted listening transmitters and receivers are available free of charge on a first come, first serve basis.
Elevators are located near the main entrances in all McCormick Place buildings, and near the main exhibit halls on all levels.
Entrances and Exits
McCormick Place has 4 designated drop-off points for taxis and cars that provide ramped curbs and automatic entry doors:
Lakeside Center (East Building) – Drop off at Gate 37 (car drop off at Gate 31); pick up at Gate 30
North Building – Drop off or pick up at Gate 22
South Building – Drop off or pick up at Gate 4
West Building – Drop off or pick up at Gate 40
Meeting Rooms and Theaters
All meeting rooms and theaters are wheelchair accessible, except rooms E268, E269, E272A, E272B, E272C, E272D. (which are only available for limited use).
Accessible parking is available in Lot A (located on Martin Luther King Drive), Lot C (located underground in Lakeside Center) and the Hyatt Regency McCormick Place parking garage.
The Arie Crown Theater provides wheelchair seating throughout the theater; wheelchair companion seating can be arranged with advance notice.
First aid stations, restaurants, retail outlets and drinking fountains are wheelchair accessible. Restrooms provide either accessible or ambulatory stalls.
All McCormick Place public signs incorporate raised lettering and Braille.
Wheelchairs, Mobility Services and Oxygen Equipment
For wheelchairs, mobility scooters, power chairs and oxygen equipment rentals, contact our preferred service partner, Scootaround Mobility Solutions at 888-441-7575 or visit https://locations.scootaround.com/en/chicago